Shipping Policy
Everything you need to know about production timelines, carriers, tracking, and delivery for your custom packaging order.
Order Fulfillment & Delivery Timeline
Our total delivery time is calculated from the moment an order is placed until it reaches your destination. The process consists of two stages: Production Time and Shipping Time.
Order Cut-Off Time
Orders placed before 12:00 PM (CST), Monday through Friday, will begin processing on the same business day. Orders received after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
| Shipping Service | Production Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Standard Shipping | 6–8 Business Days | 2–3 Business Days | 8–11 Business Days |
| Expedited Shipping | 3–4 Business Days | 1–2 Business Days | 4–6 Business Days |
Please note that these delivery estimates may vary depending on order complexity, customization requirements, and shipping destination.
Shipping Costs & Carriers
Free Standard Shipping
We offer free standard shipping on all qualifying orders within the Continental United States. No minimum purchase amount is required.
Shipping Partners
To ensure secure and timely delivery, we work with trusted shipping carriers, including:
Carrier selection may vary depending on the shipping destination and service level selected.
Order Tracking & Notifications
Once your order has completed production and has been dispatched, you will receive a shipping confirmation email containing:
This allows you to monitor your shipment status in real time.
Shipping Restrictions & Delays
Service Areas
We currently ship throughout the United States. International shipping may also be available upon request. Please contact our sales team for custom international shipping quotations.
Address Changes
Shipping addresses cannot be modified after production has started. Please verify your shipping information carefully before approving your order.
Unexpected Delays
Although we strive to meet all production and delivery timelines, delays caused by weather conditions, shipping carriers, customs clearance, natural disasters, or other unforeseen circumstances are beyond our control.
Lost or Damaged Shipments
If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery. We will work directly with the shipping carrier to investigate the issue and provide an appropriate resolution.
Contact Information
Questions regarding shipping, order status, or expedited delivery options? Reach out to our team.